Terms and Conditions

1. About B&D Integrated Health East

B&D Integrated Health East provides behavioral health support for adults, children, teens, and families. Our services may include community-based support, adult behavioral health services, child and teen services, family-focused care, and programs such as Community Support Team (CST) and Intensive In-Home (IIH) support.

We serve communities through our locations in Goldsboro and Wilson, North Carolina.

2. Website Information

The information on this website is provided for general educational and informational purposes only.

Website content should not be used as a substitute for professional medical advice, diagnosis, treatment, therapy, crisis care, or an individualized behavioral health assessment.

If you have questions about whether a service is right for you or a family member, please contact our team directly.

3. No Emergency Services Through This Website

This website is not monitored for emergency needs and should not be used for crisis communication.

If you or someone else is experiencing a life-threatening emergency, call 911 immediately.

If you are experiencing emotional distress, suicidal thoughts, or a mental health crisis, call or text 988 for crisis support in the United States.

4. Appointment Requests

You may use this website to learn about our services or request information about scheduling an appointment.

Submitting an online form, sending an email, or calling our office does not guarantee that an appointment has been confirmed. Appointments are only confirmed once our team contacts you and completes the necessary scheduling or intake process.

Service availability may depend on location, eligibility, program requirements, provider availability, referral needs, and insurance or payment details.

5. Client Responsibilities

When contacting B&D Integrated Health East or requesting services, you agree to provide accurate and complete information.

You are responsible for:

Providing correct contact information
Sharing accurate appointment or referral details
Updating our team if your information changes
Arriving on time for scheduled appointments
Following office policies and program requirements
Informing our team of urgent needs through the appropriate channels
Respecting staff, providers, other clients, and facility guidelines

Providing incorrect or incomplete information may delay scheduling, intake, or service coordination.

6. Services and Eligibility

Not all services listed on the website may be available to every individual.

Eligibility for services may depend on clinical need, age, location, referral requirements, insurance, availability, and assessment outcomes.

B&D Integrated Health East reserves the right to determine whether a requested service is appropriate based on professional review, program criteria, and applicable laws or regulations.

7. Insurance, Billing, and Payment

Insurance coverage, billing arrangements, and payment requirements may vary depending on the service provided and the client’s individual situation.

Clients are responsible for providing accurate insurance or payment information when requested.

Any questions about insurance, billing, authorization, or payment should be discussed directly with our office before receiving services.

8. Cancellations and Missed Appointments

If you need to cancel or reschedule an appointment, please contact our office as early as possible.

Missed appointments or late cancellations may affect scheduling availability and continued service coordination. Specific cancellation or no-show policies may be provided during intake or appointment confirmation.

9. Communication

B&D Integrated Health East may communicate with you by phone, voicemail, email, text message, or other approved methods based on the contact information you provide.

Please understand that email and website forms may not be secure enough for urgent or sensitive medical communication. For urgent needs, contact our office directly by phone. For emergencies, call 911.

10. Privacy

Your use of this website is also governed by our Privacy Policy.

Information submitted through this website may be collected, used, and protected according to our Privacy Policy and applicable healthcare privacy requirements.

11. Acceptable Website Use

You agree not to misuse this website.

You may not:

Submit false or misleading information
Attempt to access restricted website areas
Upload harmful code, spam, or malicious content
Copy or reuse website content without permission
Interfere with website security or performance
Use the website for unlawful, abusive, or harmful purposes

We may restrict access to the website if misuse is suspected.

12. Intellectual Property

All content on this website, including text, graphics, images, layout, branding, logos, icons, and design elements, belongs to B&D Integrated Health East or its content providers unless otherwise stated.

You may not copy, reproduce, distribute, modify, or reuse website content for commercial purposes without written permission.

13. Third-Party Websites and Resources

This website may include links to external websites, maps, social media pages, or third-party resources.

These links are provided for convenience only. B&D Integrated Health East does not control third-party websites and is not responsible for their content, accuracy, privacy practices, or security.

14. Website Availability

We aim to keep our website available and updated, but we do not guarantee that the website will always be uninterrupted, error-free, or fully current.

We may update, remove, or change website content at any time without notice.

15. Limitation of Liability

To the fullest extent permitted by law, B&D Integrated Health East is not responsible for damages resulting from:

Use of this website
Inability to access the website
Reliance on general website information
Third-party links or external websites
Technical errors or website interruptions
Unauthorized access caused by factors outside our reasonable control

Nothing in these Terms is intended to limit rights that cannot be limited under applicable law.

16. Changes to These Terms

We may update these Terms and Conditions at any time. Any changes will be posted on this page with a revised “Last Updated” date.

Your continued use of the website after updates are posted means you accept the revised Terms.

17. Contact Us

If you have questions about these Terms and Conditions, please contact us.

B&D Integrated Health East
Phone: (919) 751-2119
Locations: Goldsboro, NC and Wilson, NC
Email: eastofficeinfo@bdihseast.com